Shipping policy
Shipping & Delivery
When you place an order with Sorrelo Wellness, our goal is to get your wellness essentials to you as quickly as possible. While we’re still perfecting the art of instant delivery, your order is carefully packed and shipped through trusted carriers to arrive safely at your doorstep.
Processing Time
Orders are processed within 2–5 business days (excluding weekends and holidays). During high-volume periods, promotions, or holidays, processing times may be slightly extended.
You will receive a confirmation email once your order has been shipped, including tracking information when available.
Delivery Time
Delivery times vary depending on your location and the shipping method selected at checkout. Estimated delivery timelines are provided for convenience but are not guaranteed.
Please note:
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Shipping carriers may experience delays beyond our control
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Delivery times do not include processing time
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Weather conditions or incorrect address information may impact delivery
Additional Information
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Sorrelo Wellness is not responsible for delays caused by carriers
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Once an order is marked as delivered, we are not responsible for lost or stolen packages
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Customers are responsible for providing accurate shipping information at checkout